International Communication

Abbey Communication has built a reputation for high quality English language training for professionals over the last 25 years. During that time, we’ve undertaken our own research with clients and discovered that their success in international settings depends on more than English language skills alone.

Increasingly, successful international careers depend on the ability to successfully navigate both organisational and national cultural differences, as well as communicating clearly in English to other non-native speakers.

If you run a multi-national operation with sites in various countries, or your organisation is planning to expand into international markets, you need to make sure you are well prepared for the cultural and linguistic nuances of the environment you will be operating in.

Business is, first and foremost, about people: their differences, their varied backgrounds, national customs and cultural ‘norms’, their unique ways of doing business, forming relationships and interacting with each other.

Communication strategies must take into account a wide range of cross-cultural issues, such as the correct way to address people, how to build trust, the use of appropriate formality/informality in emails and letters, business card etiquette, time management and awareness of hierarchies.

Understanding, sensitivity and a readiness to adapt are all essential qualities when conducting business across boundaries and cultures. We help organisations take advantage of global opportunities by equipping them with the skills and knowledge required to overcome challenges and succeed in what can be a bewildering multicultural landscape.

We speak the language of international business

Abbey Communication’s unique International Communication training courses will help to enhance your intercultural awareness and improve the communication and leadership/management skills of your team, enabling more effective interaction with colleagues and clients.

The courses – which range from a day to a week or more – can be held at our Malmesbury office or at your company’s own premises in the UK or abroad.

If you’re based outside the UK, our practical and engaging workshops can be conducted on- site in your own country by members of our highly qualified and experienced training team – wherever in the world you’re located. Courses held abroad would be for a minimum of three consecutive days.

The workshops cover essential topics such as:

  • Intercultural communication skills
  • Operating across different cultures
  • Building better business relationships
  • International team building
  • Cultural and/or personality profiling and feedback
  • Understanding corporate/national culture
  • Multicultural team building
  • Presentation, negotiation and writing skills
  • Virtual communication
  • International conferences and networking
  • Business English for international executives

We also offer a convenient ‘online’ training option, which provides expert face-to-face tuition to individuals or groups via virtual systems such as Skype.



Contact us for more information on our International Communication programme.