Global teams can be a huge asset to a business, but they can also be extremely challenging to manage. Global teams face many challenges including different time zones, poor communication technology, language differences and intercultural challenges.
As experts in international and intercultural communication, Abbey Communication has successfully worked with a wide variety of businesses to overcome these challenges. In order to effectively manage a global project, our business coaches help business leaders, managers and teams to understand their international context and how to recognise and reconcile cultural and language differences.
Our top 5 tips:
Establish a shared language:
The common global language is often English, frequently it is assumed that because everyone has a working level of English that communication will be easy. However, it is important to realise that this may not be the case. Be sure to offer language training and support. It is also important to acknowledge that native English speakers may have to adapt their language use (find out more here- link to blog post on native speakers). There are many tools and strategies that can be implemented to ensure smooth communication between team members
Be mindful of cultural differences:
There are many cultural differences that arise when working in an international team, these can be particularly evident in work preferences and communication styles. Intercultural training can be useful to identify and overcome these differences.
Create a trusting environment:
Building trust in global teams takes time. We find that teams that trust each other demonstrate more enhanced creativity, a stronger sense of commitment, greater productivity. We recommend establishing clear and open channels of communication and transparent information sharing systems.
Working with a diverse team has many benefits including different thinking styles and problem-solving skills and the opportunity to access to a range of perspectives. Encourage your team to embrace diversity and create an environment in which people are comfortable sharing their differences in a positive way
Emphasise the team’s common vision and values:
Whilst it is important to acknowledge differences within the team it is the commonalities that bind a team together. A clear vision and set of values will help the team to become more focused, make efficient successful decisions and manage conflict more effectively.
To find out how Abbey Communication help you create and manage profitable and successful international teams please to get in touch with Alex at firstname.lastname@example.org